Stewardship Builds Creativity in Every Area
The billing department creates
easy to read simplified statements and other superficial improvements
but it also includes the revision of internal processes. Each
person is accountable for creating ways to make things flow easier,
happen faster and, in the end, making their job something that
they enjoy. They don’t run their decision up the chain of
command so they can get backing from the executives. The team
makes the decision and the team is accountable for the decision.
The same goes for every department. Take HR for
example. Right now, a common process may be to put an ad in the
newspaper and wait for a response. Once they get someone in for
an interview the interviewers write a report of the interviewee
and send it along with their recommendation up to the chain until
someone they have probably never met makes a decision on whether
this candidate would make a good fit into a team they have never
worked with.
Under the ideals of stewardship, the responsibility of hiring
lies in the lap of the team who needs a new player. It is up to
the team to decide the best method to advertise for an employee.
This opens the floodgates of creativity and accountability. All
of a sudden, these people are responsible to decide what kind
of a person they want in their group. They get to decide what
kind of a person would fit best and what type of advertising that
person would respond to. If they don’t find someone the
group is hurt. This is the key to their accountability and the
incentive for them to be creative. When the prospective employee
comes aboard, the team decided on this person and they are made
stronger by the presence of this new person and are unified by
the fact that they chose this person. It is now in their best
interest to see that this person works out, because it was their
decision.
When a team of designers get together, they will be more likely
to work harder on an idea that their team developed and agreed
on than if the idea was decided on by someone disassociated from
the group some where up the chain.
 
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